Terms & Conditions

STAVIA is a food and beverage brand offering herbal infusions and other food products. Our products are intended for consumption as food and beverages and are not represented as medicines or medical treatments.

We make reasonable efforts to ensure that information displayed on our website is accurate and current. Product descriptions, ingredient information, photographs, packaging, prices and availability may be updated from time to time. Product images are for representation purposes and minor differences in colour, appearance or packaging may occur. Customers should always refer to the product packaging for the most current ingredient, allergen, preparation, storage and other product information.

STAVIA products should be prepared and consumed according to the instructions provided on the product packaging. Our products are not intended to diagnose, treat, cure or prevent any disease or medical condition. Customers with food allergies, dietary restrictions or concerns regarding specific ingredients should review the ingredient information carefully before consumption.

Placing an order through our website constitutes a request to purchase the selected products. We reserve the right to accept, decline or cancel an order where reasonably necessary, including circumstances involving: product unavailability, incorrect product or pricing information, technical errors, suspected fraudulent activity, or other circumstances permitted under applicable law. If an order is cancelled after payment has been received, the applicable amount will be refunded in accordance with our Returns & Refunds Policy.

All prices are displayed in Indian Rupees (INR). Applicable taxes, shipping charges and other charges, where applicable, will be shown during checkout. STAVIA reserves the right to change prices without prior notice. Changes will not ordinarily affect confirmed orders, except where correction of an obvious pricing or technical error is necessary.

Payments may be processed through third-party payment service providers. By making a payment, you confirm that the information provided is accurate and that you are authorised to use the selected payment method.

The STAVIA name, logo, branding, photographs, graphics, product designs, text and other website content are owned by or licensed to STAVIA unless otherwise stated. No material from the website may be copied, reproduced, modified, distributed or commercially exploited without prior written permission.

You agree not to use the website for unlawful purposes, attempt unauthorised access to our systems, interfere with website security or functionality, upload malicious or harmful material, misuse website content, or use the website in a manner that may harm STAVIA or other users.

Our website may use third-party services for payment processing, delivery, analytics, communication, hosting and other business functions. Such services may be governed by the respective third party’s terms and privacy policies.

To the extent permitted by applicable law, STAVIA shall not be liable for indirect, incidental or consequential losses arising from the use of the website or products. Nothing in these Terms & Conditions is intended to exclude or limit any consumer rights that cannot legally be excluded or limited.

STAVIA may update these Terms & Conditions from time to time. The revised version will be published on this page with an updated date.

These Terms & Conditions shall be governed by the laws applicable in India. Any dispute shall be subject to the jurisdiction of the competent courts having jurisdiction under applicable law.

For questions regarding these Terms & Conditions, please reach out to us: